Política de envío

Delivery Policy
▎
▎ KROSS SMART AI IPTV licences are digital; nothing is shipped physically and there are no shipping costs.
▎
▎ Delivery: the licence is activated automatically on the TV/device whose ID was entered at purchase, usually within seconds of payment. In the App, press "I bought it – check" or restart the App.
▎
▎ If you bought without entering the TV ID, activate it in the App: Settings › Account › Buy licence › "Activate with order number", using your order number and the e-mail used at checkout.
▎
▎ If the licence is not active within 24 hours, contact support@krossiptv.com.